No call goes to voicemail
While your head is in an engine, she answers, works out what the customer needs, and logs name, car and reason for calling.
Hands under the hood. Genticall on the phone.
An AI voice assistant that answers your shop’s calls, books services and texts you a summary. Every call, or only when you’re busy.
- Keep your number
- Knows shop talk
- No-commitment pilot
Incoming call to the shop
Ringing…Genticall answered · 00:14
Can I book an oil change for Thursday?
I have 10:30. Is that for the Mazda?
Yes, great
Booked. You’ll get a reminder the day before.
Everything a service writer does on the phone
Anyone can answer a simple call. Genticall is built for what happens in a shop: a stressed customer, a full schedule, and a car that isn’t ready yet.
Books, moves and cancels
She checks real availability by job type and confirms only once it is on the schedule.
Answers “is my car ready?”
She reads the status on the work order. No clear answer? She opens a callback for you.
A summary of every call
Who called, what they wanted, what was done.
Hands off when it matters
On rules you set. A customer is never stuck talking to a bot.
How it works behind the scenes
Customers call the shop’s usual number. Genticall works out what they need and talks to the tools you already use.
☎
Customer callsthe shop’s usual number
Genticall
31
Shop scheduleBooked or moved
▤
Shop systemWork order status
✓
WhatsApp / SMSSummary of every call
↩
YouWhen a person is needed
- 1
Choose when she answers
Every call, only when you're busy, or after hours.
- 2
Set what she can do
Hours, prices, services, and when to hand a call to you.
- 3
She answers, you work
Every call ends with an action and a summary on your phone.
You decide. She does the work.
- She doesn't make things upWhen she's not sure, she hands the call to you or logs a callback.
- Nothing is booked until it isThe caller hears "booked" only after it is actually in your calendar.
- Only what you setPrices, hours and services: she only says what you told her.
- Your data stays yoursCalls, summaries and customer details belong to your business and are never shared.
- Switch off any timeWant to answer yourself again? Take the line back with one tap.
Want Genticall at your business?
Leave your name and number and we'll call you for a short intro. We'll learn how your business runs and see if Genticall is a fit.
Prefer to text? Message us on WhatsApp
Got it, thank you!
We'll be in touch in the next few days for a short intro call.
Thanks, that really helps.
Questions business owners ask
Does she know shop terms?
Yes: oil change, inspection, alignment, bodywork, estimate. You can add your own services and terms.
Does it connect to my shop system?
Tell us which system and calendar you use and we’ll work out the connection together.
Do I need a new phone number?
No. You keep your number and choose which calls go to Genticall: all of them, only the ones you miss, or only after hours.
Which languages does she speak?
English and Hebrew, naturally. She picks up the language the caller uses and answers in it.
What if a caller wants a real person?
She transfers the call to you, or logs a callback, whichever you prefer.
How much does it cost?
Pilot pricing is agreed on the intro call, based on your size and call volume. No commitment.
What about my customers’ privacy?
Customer details and calls belong to your business, are used only for your service, and are never shared.